CHECKOUT IS NOW RE-OPEN
We are happy to confirm that checkout services have now been re-opened using our new payment system.
To ensure payment security and accuracy, all customers must verify their BTC/payment address before sending any payment.
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PAYMENT VERIFICATION PROCEDURE
All payment and BTC address verification enquiries must be sent directly to:
payments@anabolicworld.is
Customers must ensure that the payment address displayed on their checkout screen matches the address confirmed by our team on the back end before sending any funds.
This verification process is now standard procedure for all orders.
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ORDER ENQUIRIES & SUPPORT
Customers contacting our sales team regarding existing orders are only required to provide their Order Number.
No additional information is required unless specifically requested by staff.
Any enquiry that breaches our Code of Conduct, including abusive, aggressive, or inappropriate behaviour toward staff, will be flagged and moved to the back of our enquiry queue.
We appreciate the many customers who have remained patient, cooperative, and shown a high level of maturity throughout these recent setbacks and maintenance periods.
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NEWSLETTER & IMPORTANT UPDATES
All customers are strongly encouraged to subscribe to our newsletter, as we will continue providing important updates regarding:
• Recent security incidents
• Ongoing infrastructure improvements
• Payment system updates
• Maintenance resolutions and future protections
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SCAM WEBSITE NOTICE
We do not operate, authorize, or affiliate with any other websites, domains, Telegram groups, Discord servers, or social media stores.
Any website or individual claiming to represent us outside our official domain is fraudulent and not associated with us in any way.
We will never request:
• Payments outside our official website
• Personal information through third-party platforms
• Order details through unofficial channels
Please remain cautious and verify all communications directly through our official support channels.
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SUPPORT DELAYS
Please be patient with our support team replies, as we are currently experiencing an extremely heavy workload due to the recent setbacks and extended maintenance period.
All general enquiries are to be sent to:
sales@anabolicworld.is
